Shipping policy

SHIPPING

Orders are shipped within the United States using the shipping services available at checkout. You will receive an email with tracking information once your order has shipped.

PROCESSING TIME

Processing times vary depending on the item. Handmade, custom, personalized, and made-to-order items may require additional production time. Please refer to the individual product listing for the estimated processing time before shipping.

SHIPPING DELAYS

Once an order has been transferred to the shipping carrier, delivery times are estimates and delays may occur that are outside of our control.

LOST OR STOLEN PACKAGES

Please make sure your shipping address is complete and accurate and that packages can be delivered to a secure location. If your tracking shows a delivery issue, please contact us so we can help determine the appropriate next steps.

DAMAGED ITEMS

If your order arrives damaged, please contact us within 3 days of delivery and include clear photos of the item, packaging, and shipping box. We will review the issue and work with you on an appropriate resolution.