Refund policy

Custom, Personalized & Made-to-Order Items:

Custom, personalized, handmade, and made-to-order items are final sale and cannot be returned or exchanged. Because these items are created specifically for you, returns due to change of mind, personal preference, or buyer’s remorse cannot be accepted.

If your item arrives damaged or defective, please contact us as soon as possible with photos of the item and packaging so we can review the issue and work with you on an appropriate resolution.

Nails, Lashes or any other beauty supply:

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns or exchanges, but please contact us if you have any problems with your order. 

Clothing Exchanges Only:

Clothing may be exchanged for a different size, subject to availability. Items must be unworn, unused, unwashed, and in their original condition with all tags attached. Please contact us before sending an item back.

Customers are responsible for return shipping and the shipping cost for the replacement item, unless the item arrived damaged, defective, or we sent the incorrect item.

Clothing is not eligible for refunds.